.site-nav{margin:0 0 0 auto;display:flex;gap:26px;align-items:center}.site-nav a,.nav-login{font-size:13px;text-decoration:none;color:var(--muted);white-space:nowrap}.site-nav a:hover,.site-nav a[aria-current=page]{color:var(--text)}.site-nav a[aria-current=page]{box-shadow:0 2px var(--brand,#16d7e8);padding-bottom:7px}.nav-login{color:var(--text);padding:12px 18px;border:1px solid var(--line);border-radius:8px}header>#signout{margin-left:0}.footer-links{display:flex;gap:20px}.footer-links a{text-decoration:none}.page-hero{padding:30px 0 36px;max-width:850px}.page-hero h1{font-size:clamp(38px,4.7vw,64px);margin-bottom:20px}.page-hero>p:last-child{color:var(--muted);font-size:17px;line-height:1.8;max-width:650px}.page-hero .eyebrow{margin-bottom:18px}.care-panel{background:linear-gradient(145deg,var(--surface,#0b1a2a),var(--surface,#0b1a2a));border:1px solid var(--line);border-radius:14px;padding:28px}.care-panel h2{font-size:24px;margin-bottom:14px}.care-panel p{color:var(--muted);line-height:1.75;font-size:14px}.care-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.care-wide{grid-column:1/-1}.inline-actions{display:flex;flex-wrap:wrap;align-items:center;gap:12px;margin-top:20px}.inline-actions .primary{width:auto;margin:0}.button-link{display:inline-block;padding:12px 18px;border-radius:8px;border:1px solid var(--line);color:var(--text);text-decoration:none;background:var(--surface,#0b1a2a);font-size:13px}.care-search{max-width:680px;margin-bottom:22px}.filter-chips{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:30px}.filter-chips button{font-size:12px;border-radius:30px;padding:10px 17px;background:transparent}.filter-chips button[aria-pressed=true]{color:var(--text,#f2f8fc);background:var(--surface-2,#10263a);border-color:var(--brand,#16d7e8)}.faq-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:35px}.faq-list details{border-bottom:1px solid var(--line);padding:22px 0}.faq-list summary{cursor:pointer;font-size:16px;line-height:1.6;font-weight:600;list-style:none;display:flex;justify-content:space-between;gap:20px}.faq-list summary:after{content:'+';color:var(--accent);font-size:20px}.faq-list details[open] summary:after{content:'−'}.faq-list details p{color:var(--muted);line-height:1.9;font-size:14px;max-width:740px;margin:18px 30px 0 0}.faq-list summary::-webkit-details-marker{display:none}.care-aside{align-self:start;position:sticky;top:25px}.icon-tile{width:45px;height:45px;border-radius:12px;display:grid;place-items:center;background:var(--surface-2,#10263a);color:var(--accent);font-size:24px;margin-bottom:24px}.small-note{color:var(--muted);font-size:12px;line-height:1.8}.notice{padding:16px 20px;border:1px solid var(--brand,#16d7e8);background:var(--surface,#0b1a2a);border-radius:10px;color:var(--text,#f2f8fc);font-size:13px;line-height:1.8;margin-bottom:25px}.support-shortcuts{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-bottom:28px}.support-shortcuts button{text-align:left;padding:22px;background:var(--surface,#0b1a2a)}.support-shortcuts strong{display:block;margin-bottom:8px}.support-shortcuts span{display:block;font-weight:400;font-size:12px;color:var(--muted);line-height:1.7}.section-row{display:flex;align-items:center;justify-content:space-between;gap:15px;margin-bottom:22px}.section-row h2{margin:0}.section-row select{width:auto;max-width:180px}.ticket-layout{display:grid;grid-template-columns:320px minmax(0,1fr);gap:24px}.ticket-list{display:flex;flex-direction:column;gap:10px}.ticket-row{text-align:left;background:var(--surface,#0b1a2a);width:100%;padding:17px}.ticket-row strong{display:block;font-size:13px;margin:10px 0;overflow-wrap:anywhere}.ticket-row small{font-size:10px;color:var(--muted)}.status-pill{display:inline-block;font-size:10px;text-transform:uppercase;letter-spacing:1px;padding:5px 8px;border-radius:5px;background:#203853;color:#b3d2ff}.status-pill.resolved{background:#193b32;color:#a0dfc1}.status-pill.waiting_customer{background:#433a21;color:#f1dca0}.ticket-form,.review-form{margin-top:0}.ticket-form textarea,.review-form textarea,.ticket-reply{width:100%;font:inherit;background:var(--bg,#050d19);border:1px solid var(--border,#91b8d91f);border-radius:8px;color:var(--text);padding:14px;resize:vertical;line-height:1.7}.field-row{display:grid;grid-template-columns:1fr 1fr;gap:18px}.form-message{font-size:13px;line-height:1.7;color:var(--accent);min-height:23px;margin-top:16px}.thread-messages{display:flex;flex-direction:column;gap:16px;max-height:500px;overflow:auto;padding:8px 2px;margin:22px 0}.thread-message{padding:18px;border:1px solid var(--line);border-radius:10px;background:var(--surface,#0b1a2a);max-width:92%}.thread-message.staff{align-self:flex-end;background:var(--surface-2,#10263a);border-color:var(--brand,#16d7e8)}.thread-message small{font-size:10px;color:var(--muted)}.thread-message p{white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0 0;font-size:14px;color:var(--text)}.ticket-summary{display:flex;justify-content:space-between;align-items:center;gap:20px}.ticket-summary h2{overflow-wrap:anywhere;line-height:1.4}.review-intro{display:grid;grid-template-columns:1fr 1fr;gap:24px;margin-bottom:28px}.review-score{font-size:50px;letter-spacing:-2px;margin-bottom:10px}.stars{color:#a8c6ff;letter-spacing:3px;font-size:17px}.review-cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px;margin:25px 0}.review-card{background:var(--surface,#0b1a2a);border:1px solid var(--line);border-radius:12px;padding:25px;overflow-wrap:anywhere}.review-card h3{font-size:18px;line-height:1.5;margin:14px 0}.review-card p{font-size:14px;line-height:1.8;color:var(--muted);white-space:pre-wrap}.review-author{font-size:12px;color:var(--muted);border-top:1px solid var(--line);padding-top:16px;margin-top:20px}.consent{display:flex;gap:12px;align-items:flex-start;line-height:1.8}.consent input{width:18px;min-height:18px;margin:3px 0}.review-empty{text-align:center;padding:42px 24px}.review-empty h2{font-size:25px}.review-empty p{max-width:470px;margin:0 auto}.plan-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:22px;margin-bottom:30px}.plan-card{position:relative;padding:28px;border:1px solid var(--line);border-radius:15px;background:linear-gradient(155deg,var(--surface,#0b1a2a),var(--surface,#0b1a2a))}.plan-card.selected{border-color:var(--brand,#16d7e8);box-shadow:0 0 0 1px var(--brand,#16d7e8)}.plan-card .eyebrow{margin-bottom:23px}.plan-card h2{font-size:29px}.plan-price{font-size:23px;font-weight:650;letter-spacing:-.6px;margin:24px 0 6px}.plan-card p{font-size:13px;color:var(--muted);line-height:1.8;min-height:47px}.plan-card ul{padding:20px 0;list-style:none;border-top:1px solid var(--line);margin:22px 0 0}.plan-card li{font-size:12px;line-height:2.6;color:var(--brand-text,#68e5ef)}.plan-card li:before{content:'✓';color:var(--accent);margin-right:10px}.plan-card button{width:100%;margin-top:8px}.plan-summary{display:grid;grid-template-columns:1fr auto;align-items:center;gap:20px}.plan-summary h2{font-size:22px}.plan-summary p{margin:0}.plan-summary button{min-width:180px}.compare-wrap{overflow:auto;margin-top:35px}.compare-wrap table{width:100%;border-collapse:collapse;min-width:550px;font-size:13px}.compare-wrap caption{text-align:left;font-size:23px;font-weight:650;margin-bottom:20px}.compare-wrap th,.compare-wrap td{text-align:left;padding:20px 12px;border-bottom:1px solid var(--line)}.compare-wrap td{color:var(--muted)}.review-progress{display:flex;gap:10px;align-items:center;font-size:12px;color:var(--muted);margin-bottom:12px}.review-progress span{font-size:20px;color:var(--accent)}.moderation{border-top:1px solid var(--line);margin-top:50px;padding-top:35px}.moderation select{margin:10px 0}.empty-state{padding:25px;text-align:center;border:1px dashed var(--line);border-radius:10px;font-size:13px;color:var(--muted);line-height:1.8}.staff-warning{margin-top:20px;color:var(--muted)}@media(max-width:950px){.site-nav{gap:14px}.faq-layout{grid-template-columns:1fr}.care-aside{position:static}.ticket-layout{grid-template-columns:240px minmax(0,1fr)}.plan-card{padding:22px}.plan-price{font-size:20px}.footer-links{flex-wrap:wrap}}@media(max-width:650px){header{flex-wrap:wrap;gap:15px}.site-nav{order:3;width:100%;justify-content:space-between;overflow:auto;padding:10px 0 4px;gap:18px}.site-nav a{font-size:12px}.nav-login,header>#signout{margin-left:auto}.page-hero{padding-top:10px}.page-hero h1{letter-spacing:-1.5px;font-size:40px}.page-hero>p:last-child{font-size:15px}.care-grid,.review-intro,.review-cards,.plan-grid,.ticket-layout,.support-shortcuts{grid-template-columns:1fr}.support-shortcuts{gap:10px}.support-shortcuts button{padding:17px}.field-row{grid-template-columns:1fr;gap:0}.care-panel{padding:22px}.faq-list summary{font-size:15px}.faq-list details{padding:20px 0}.ticket-list{max-height:260px;overflow:auto}.plan-summary{grid-template-columns:1fr}.plan-summary button{width:100%}.footer-links{gap:12px}footer{flex-direction:column;gap:20px}.ticket-summary{align-items:flex-start;flex-wrap:wrap}.review-score{font-size:38px}}

.discount-badge{position:absolute;right:24px;top:24px;border:1px solid var(--brand,#16d7e8);background:var(--brand,#16d7e8);color:var(--brand-ink,#03121e);border-radius:20px;padding:6px 10px;font-size:11px;font-weight:650}.plan-price{font-size:38px;letter-spacing:-1px}

/* supportclean 2026-09-26: compact support inbox header, two-state tickets, staff account-menu item */
#page-support-team .st-head{display:flex;align-items:flex-end;justify-content:space-between;gap:16px;flex-wrap:wrap;margin:8px 0 24px;padding-bottom:20px;border-bottom:1px solid var(--border,#91b8d91f);text-align:left}
#page-support-team .st-title h1{font-size:clamp(28px,3vw,40px);font-weight:500;line-height:1.16;letter-spacing:-.04em;color:var(--text,#f2f8fc);margin:0 0 8px}
#page-support-team .st-title p{margin:0;font-size:14px;line-height:1.6;color:var(--text-muted,#b0c0ce)}
#page-support-team .st-refresh{display:inline-flex;align-items:center;gap:8px;min-height:40px;padding:8px 14px;font-size:13px;background:transparent;border:1px solid var(--border,#91b8d91f);border-radius:8px;color:var(--text,#f2f8fc)}
#page-support-team .st-refresh:hover{background:#f2f8fc0d;border-color:var(--border-strong,#91b8d938)}
#page-support-team .st-layout{grid-template-columns:340px minmax(0,1fr);align-items:start}
#page-support-team .st-list-title{font-size:12px;font-weight:600;letter-spacing:.12em;text-transform:uppercase;color:var(--text-muted,#b0c0ce);margin:0 0 12px;text-align:left}
#page-support-team .ticket-row{border:1px solid var(--border,#91b8d91f);border-radius:10px;padding:14px 16px;transition:border-color .15s,background .15s}
#page-support-team .ticket-row:hover{border-color:var(--border,#91b8d91f);background:var(--surface,#0b1a2a)}
#page-support-team .ticket-row.is-selected{border-color:#978765;background:var(--surface,#0b1a2a)}
#page-support-team .ticket-row strong{font-weight:500;font-size:14px;margin:8px 0 6px;color:var(--text,#f2f8fc)}
#page-support-team .ticket-row.is-unread strong{font-weight:700;color:var(--text,#f2f8fc)}
#page-support-team .ticket-row small{font-size:11px;color:var(--text-muted,#b0c0ce)}
.ticket-row-top{display:flex;align-items:center;gap:8px}
.unread-dot{width:8px;height:8px;border-radius:50%;background:#e7c46f;box-shadow:0 0 0 3px #e7c46f22;flex:none}
.status-pill.open{background:#1f2c3a;color:#bcd6f5}
#page-support-team .st-link{display:inline-block;margin:14px 2px 0;padding:4px 0;min-height:0;background:none;border:0;color:var(--text-muted,#b0c0ce);font-size:13px;text-decoration:underline;text-underline-offset:3px;cursor:pointer}
#page-support-team .st-link:hover{color:var(--text,#f2f8fc)}
#page-support-team .st-link .st-count{text-decoration:none}
#page-support-team .st-thread{min-height:260px;text-align:left}
#page-support-team .st-placeholder{margin:0;min-height:220px;display:flex;align-items:center;justify-content:center;text-align:center;color:var(--text-muted,#b0c0ce);font-size:14px}
.st-reply-actions{display:flex;flex-wrap:wrap;gap:10px;margin-top:12px}
.ticket-closed-note{margin-top:18px;padding:16px 18px;border:1px solid var(--border,#91b8d91f);border-radius:10px;background:var(--bg,#050d19);display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}
.ticket-closed-note p{margin:0;color:var(--text-muted,#b0c0ce);font-size:14px}
.account-dropdown .zc-menu-staff{gap:10px}
.account-dropdown .zc-menu-staff svg{flex:none;opacity:.85}
@media(max-width:760px){#page-support-team .st-layout{grid-template-columns:1fr}#page-support-team .st-head{align-items:flex-start}#page-support-team .st-placeholder{min-height:120px}}
#page-support-team .st-aside{text-align:left}
#page-support-team #staff-notice:empty{margin:0;min-height:0}
#page-support-team .st-reply-actions,.ticket-closed-note{justify-content:flex-start}

.support-ticket-image{display:block;max-width:100%;max-height:480px;object-fit:contain;border-radius:8px;margin-top:12px}.thread-message button{min-height:44px;margin-top:12px}.st-reply-actions{flex-wrap:wrap}
.support-contact-details{display:grid;grid-template-columns:minmax(110px,auto) minmax(0,1fr);gap:8px 16px;padding:16px;margin:16px 0;background:var(--surface-2,#10202e);border:1px solid var(--border,#91b8d91f);border-radius:12px;font-size:14px;text-align:left}.support-contact-details dt{color:var(--text-muted,#b0c0ce);font-weight:500}.support-contact-details dd{margin:0;color:var(--text,#f2f8fc);overflow-wrap:anywhere}.ticket-row-top{flex-wrap:wrap}
@media(max-width:430px){.support-contact-details{grid-template-columns:1fr;gap:4px}.support-contact-details dd{margin-bottom:8px}}
#staff-tickets .ticket-row>small{display:block;overflow-wrap:anywhere}

.staff-filters{display:grid;gap:8px;margin:12px 0}.staff-filters input,.staff-filters select{min-width:0;min-height:44px;width:100%;font:inherit}.thread-message.is-internal{border:1px solid #c5a758;background:#1d211e}.thread-message.is-internal small{color:#e5ca7f}.support-ticket-image:is(audio){width:100%;max-width:480px}.thread-message p{overflow-wrap:anywhere}.staff-filters :focus-visible{outline:2px solid var(--accent,#16d7e8);outline-offset:2px}